The Seller for tworiverspaper.com is Two Rivers Paper Company
UK deliveries are sent Royal mail or via courier with 2 working days of receiving the order.
For International deliveries we will first confirm with you the delivery charge and provide methods to pay
3 ORDER ACKNOWLEDGMENT
Your order will be acknowledged by email on the understanding that delivery is subject to availability. When items are out of stock at our warehouse, we will endeavour to prevent orders being placed for that item. If, in the event of you placing an order and we subsequently find the item you have chosen is unavailable you shall be notified via your e-mail address. If we are unable to deliver your order within 14 days your account will automatically be refunded.
Payments can be made online via PayPal or Stripe. If you prefer we can process your transaction over the telephone.
6. CANCELLATIONS & RETURNS
Our policy is to replace or refund. Here is the legal stuff!…
Please first let us know by email or telephone if you wish to return an item. If the item is damaged it may not be necessary to return it: you can simply send us a photograph. Let us know the problem first and we will advise as to the best and easiest course of action.
We can only accept an item for return and/or authorise a replacement if notified within 14 days of receipt. You then have a further 14 days to return the paper.
To return paper, please indicate the reason for return on the invoice, or a copy of the invoice, that came with your order. Deliver the paper to the address on the front of the slip. For added protection, you may want to insure the return shipment or send it via a trackable express courier service.
If you have lost your invoice, please simply let us know your your order number.
On our receipt of the paper we will refund the initial order value (including delivery) but not the cost to you of the return.
Any questions about delivery and returns? Please email or call us.
The reproduction of colours is as accurate as the photographic and production process will allow.
All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our web site shall be construed and governed according to English law and the English courts shall have jurisdiction in all such matters.
Materials contained on this World Wide Web site are the copyright of Two River Paper Company. Artowrks are copyright of the respective artist. Except as specifically set out below they may not be copied, reproduced, published, downloaded, modified, reused, re-posted or otherwise used in any form, including electronic copying or use in on-line systems or on any part of the Internet, without the express written permission of Two River Paper Company.
You may only download and/or use the materials contained on this site for your own private use for non-commercial purposes.